1. Information We Collect
When you visit our website or use our services, we may collect the following types of information:
- Personal identification information (name, email address, phone number)
- Delivery and billing addresses
- Payment information (processed securely through third-party providers)
- Communication preferences and newsletter subscriptions
- Website usage data and analytics (with your consent)
2. How We Use Your Information
We use the collected information for the following purposes:
- Processing and fulfilling your furniture orders
- Communicating about your orders and our services
- Sending newsletters and promotional materials (with consent)
- Improving our website and customer experience
- Complying with legal obligations
3. Cookie Policy
We use cookies and similar technologies to enhance your browsing experience:
- Necessary Cookies: Essential for website functionality
- Analytics Cookies: Help us understand website usage (with consent)
- Marketing Cookies: Enable personalized content (with consent)
You can manage your cookie preferences through our cookie consent tool.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your data with:
- Trusted service providers (delivery companies, payment processors)
- Legal authorities when required by law
- Business partners for joint promotions (with explicit consent)
5. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure payment processing through certified providers
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
6. Your Rights
Under GDPR and UK data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent at any time
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
8. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.